Apprenticeships Welcome

When it is time to enrol with us, you will be sent an email containing your Northumbria username and password and details of how to enrol. 

Your username starts with the letter 'w' followed by 8 digits e.g. w12345678 (and you will be given the option to change your password to something more memorable). You will use details to log into a number of systems and platforms so keep them safe.

Please note, we send enrolment emails in batches in the weeks before your programme start date so you may receive yours at a different time from other students. 

Aptem is the dedicated Apprenticeship Management system that Northumbria University uses to oversee all apprenticeship activities. Before starting your apprenticeship, you must complete a two-step onboarding process through Aptem:

• Step 1: Provide your key information and evidence 
• Step 2: Upload your compliance documents

See our Aptem onboarding page for full guidance including the answers to frequently asked questions: Aptem Onboarding

Once you have completed your Aptem onboarding, it's time to officially enrol at Northumbria.

To enrol, simply log on to your Student Portal, select Enrol from the main menu and follow the steps. You will need your username and password to log in, which you can find in your enrolment invitation email.

 

Once you have enrolled, please allow up to 48 hours for your University accounts and systems to become active. You can then:

Get to know your Student Portal

Your essential platform for navigating Northumbria, you can access your Student Portal using the username and password sent to you in your enrolment invitation email. You will use your Student Portal to:

• View your timetable.
• See the latest Northumbria news.
• Access other essential systems.
• Get advice and guidance in Ask4Help Online.

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View your programme and induction timetable

Your timetable can be accessed online and will include details of you programme induction sessions. See our guidance for more information including helpful instructional videos and tips on finding your way around campus.  

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Access your emails, Blackboard and more

As well as Aptem, you will use a range of systems, software and apps at Northumbria. These include Microsoft 365 / Outlook to access your emails and other office apps, and Blackboard - your virtual learning environment. You should also download the following apps before you arrive:

• DUO Multi-factor authentication - for an extra layer of digital security.
• SafeZone App - which connects you to our security services when you need help.
• NU Connect App - to view your timetable and more on the go.

Learn more with our Digital Induction article in your Student Portal. 

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Collect your Smartcard

You will use your Smartcard daily to access buildings, register your attendance and for access to buildings. It is also your Student ID, Library card and Students' Union membership card so it's important to keep it with you at all times. You can arrange to collect your Smartcard from campus after you have enrolled - please allow up to 48 hours after receiving your confirmation of enrolment email. 

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Know how to Ask4Help

Ask4Help is Northumbria's frontline student support service, here to provide advice and guidance on all aspect's of student life. You can contact Ask4Help:

• Online via Ask4Help Online on your Student Portal
• By telephone on +44 (0)191 227 4646
• In person at Student Central locations at City Campus Library and Coach Lane Library

Watch our short video to find out more:

During your first week, you must attend your programme induction which will be detailed on your timetable. This is where you will receive important information about your programme and meet your academic and support teams. You can also take part in a range of optional Welcome Week activities on campus.

You will also be introduced to Northumbria facilities, the Northumbria community and the support services available to you. Details of these and everything else you need to get started can be found on your Student Portal: