Dr Dimitra Skoumpopoulou

Assistant Professor

School: Newcastle Business School

She worked as a business consultant both in the UK and abroad and she has wide-ranging experience in the implementation and use of information systems especially in SMEs in the retail, sales and service sectors.

Prior to joining NBS she had over 15 years’ experience in running her own business as a consultant and she is well aware of the challenges that SMEs face in today’s competitive environment. She was offering training, support and consultancy to organisations in the UK, Greece and Germany and was helping businesses to introduce, develop and use Information Systems (IS) across their departments. This enabled her to gain an extensive experience in working with people from diverse cultures and backgrounds.

Her research is focused in the area of information systems and approaches to information systems implementation. She has a particular interest in the human aspect of IS implementation since IS often fail not because of technological drawbacks but because end users either do not accept IS or do not know how to use them.

Campus Address

Northumbria University
City Campus East 1 – Room 248
Newcastle Upon Tyne
NE1 8ST

Email Dimitra

Research Themes and Scholarly Interests

Dimitra worked as a business consultant both in the UK and abroad and she has wide-ranging experience in the implementation and use of information systems especially in SMEs in the retail, sales and service sectors.

Prior to joining NBS she had over 15 years’ experience in running her own business as a consultant and she is well aware of the challenges that SMEs face in today’s competitive environment. She was offering training, support and consultancy to organisations in the UK, Greece and Germany and was helping businesses to introduce, develop and use Information Systems (IS) across their departments. This enabled her to gain an extensive experience in working with people from diverse cultures and backgrounds.

Her research is focused in the area of information systems and approaches to information systems implementation. She has a particular interest in the human aspect of IS implementation since IS often fail not because of technological drawbacks but because end users either do not accept IS or do not know how to use them. In particular she has published in many leading journals and her research interests are information systems implementation and management, project management, knowledge management, talent management and organisational culture.

Key Publications

Please visit the Pure Research Information Portal for further information
A Micro-Business Turnaround Model for Surviving the Covid-19 Crisis Through Enacted Sensemaking, Petrylaite, E., Skoumpopoulou, D., Djafarova, E., Rodrigo, P. 19 Jan 2026, In: International Journal of Technology, Innovation and Management
Beyond absorptive capacity: a knowledge flexibility framework for complex organizations, Richardson, C., Skoumpopoulou, D., Robson, A. 10 Jul 2026, In: Journal of Knowledge Management
The Emergence of a Digital Organisational Culture During a Digital Transformation: A Comparative Case Study, Almatrodi, I., Skoumpopoulou, D. 2 Aug 2026, In: Systems
Challenges of achieving digital transformation in manufacturing firms: the case of predictive maintenance and spare part inventory management, Skoumpopoulou, D., Toliyat, S., Ojra, A., Shokri, A., Hu, S. 2 Jan 2025, In: Journal of Manufacturing Technology Management
Integrating spare part inventory management and predictive maintenance as a digital supply chain solution, Shokri, A., Toliyat, S., Hu, S., Skoumpopoulou, D. 3 Mar 2025, In: Journal of Modelling in Management
Understanding an Enterprise Resource Planning (ERP) System Implementation with a Transforming Organisational Culture, Skoumpopoulou, D., Forster, G., Kayas, O., Robson, A. Nov 2025, In: International Journal of Technology, Innovation and Management
Judging the Wrongness of Firms in Social Media Firestorms: The Heuristic and Systematic Information Processing Perspective, Chan, T., Lee, Z., Skoumpopoulou, D., Situmeang, F. 2 Mar 2024, In: Journal of the Association for Information Systems
Microbusinesses’ Challenges and Perceptions in Using Social Media During the Covid-19 Crisis, Skoumpopoulou, D., Crisp, A. May 2023, In: International Journal of Technology Management and Sustainable Development
Organizational Routines and Digital Transformation: An Analysis of How Organizational Routines Impact Digital Transformation Transition in a Saudi University, Almatrodi, I., Skoumpopoulou, D. 9 May 2023, In: Systems
Integrated Information Systems in Higher Education: Systematic Review and Research Opportunities, Skoumpopoulou, D., Abdelrahman, M. 2022, In: ANWESH: International Journal of Management & Information Technology

Current and Recent Projects

Please visit the Pure Research Information Portal for further information
SportsAid Trust KTP, Sutherland, M. (Principal Investigator), Skoumpopoulou, D. (Co Investigator), Innovate UK, 01/11/19 - 31/10/21, £171,567.00

Professional Activity

Please visit the Pure Research Information Portal for further information
Organising a conference, workshop, ...: The Global Entrepreneurial Talent Management On-line Conference 2020
Organising a conference, workshop, ...: GETM3 Sandpit Dublin 2020 2020
Organising a conference, workshop, ...: GETM3 Sandpit Northumbria 2019 2019
Visiting an external academic institution: Technological University Dublin 2019
Oral presentation: LSS awareness workshop to be presented to the Slovenian Government 2018

Qualifications