Dr Andrew Dow

Assistant Professor

School: Computer Science

I am a lecturer and researcher in the field of HCI (Human-Computer Interaction) interested in the implementation and in-the-wild evaluation of digital systems that capture the voice, opinions and experiences of people who use community support services. I am passionate about how we can make design research more inclusive and ensure that digital technology innovation is empowering for all citizens across our diverse society.

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Research Themes and Scholarly Interests

My research interests concern the implementation and in-the-wild evaluation of digital systems that capture the voice, opinions and experiences of people who use care support services, providing data to inject into public service innovation. This has led to the creation of ThoughtCloud (https://thoughtcloud.uk) a lightweight cross-platform, digital feedback capture system. ThoughtCloud was co-designed with community partners to capture the voices of those often excluded from consultation about the design and delivery of public services that are important to them.

Key Publications

Please visit the Pure Research Information Portal for further information
AI as Compensatory Infrastructure: Sensemaking, Responsibility, and Labour in Value-Driven Organisations, Colborn-Clark, D., Cecchinato, M., Dow, A. 21 Jun 2026, Proceedings of the 5th Annual Symposium on Human-Computer Interaction for Work, New York, US, ACM
Mission + Machine: Designing a Values-Led Toolkit for Organisational AI Deliberation, Cecchinato, M., Colborn-Clark, D., Dow, A. 21 Aug 2026, BCS HCI '26: Proceedings of the 39th International BCS Human-Computer Interaction Conference, New York, ACM
Between Promise and Practice: How the UK VCSE Sector Adopts Generative AI, Clark, D., Cecchinato, M., Dow, A. 23 Jun 2025, CHIWORK '25 Adjunct: Adjunct Proceedings of the 4th Annual Symposium on Human-Computer Interaction for Work, New York, NY, United States, ACM
A Place to Charge Your Wheels: Re-imagining the urban landscape for electric-wheelchair users through Design Fiction, Piedade, P., Jang, H., Maddux, J., Chappell, S., Maher, J., Dow, A., Conniss, L., Kotter, R., Conti, M., Zilvetti, M., Nicolson, S., Rizwan, A., Barrioz, V., Farrell, E. 27 Oct 2024, Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility, New York, ACM
Wheel time interaction: A demonstration of PedalMouse for healthy interaction: Wheel time interaction, a demonstration of PedalMouse: Towards less sedentary interaction with computers, Dalton, N., Dow, A. 19 Apr 2023, CHI EA '23, New York, US, ACM
Scaffolding Young People's Participation in Public Service Evaluation through Designing a Digital Feedback Process, Dow, A., Montague, K., Concannon, S., Vines, J. 13 Jun 2022, DIS 2022 - Proceedings of the 2022 ACM Designing Interactive Systems Conference, New York, NY, United States, ACM
Metro Futures: Experience-Centred Co-Design at Scale, Bowen, S., Wright, P., Wilson, A., Dow, A., Bartindale, T., Anderson, R. 21 Apr 2020, CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, New York, NY, ACM
Communities to the left of me, bureaucrats to the right…here I am, stuck in the middle, Dow, A., Comber, R., Vines, J. 22 Aug 2019, In: Interactions
Between Grassroots and the Hierarchy: Lessons Learned from the Design of a Public Services Directory, Dow, A., Comber, R., Vines, J. 23 Apr 2018, CHI Conference on Human Factors in Computing Systems (CHI'18), ACM
Designing for everyday care in communities, Toombs, A., Dow, A., Vines, J., Dennis, B., Clarke, R., Light, A., Gray, C. 30 May 2018, DIS 2018 - Companion Publication of the 2018 Designing Interactive Systems Conference, ACM