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Mr Suman Bhattacharya

Strategic Modelling of Telehealthcare Systems as a means of Integrating Health and Social care

SumanHe performed management and leadership roles in reputed and large global organizations such as IBM and PriceWaterhouseCoopers Consulting, across a broad level of enterprise business functions of IT Consulting, Programme Management, Learning, Knowledge Management and Organisation Development. 

His deep research interests in the digital economy and the technology / social innovation systems from the perspectives of Technology Management / Governance, Collaboration / Resource Sharing, Learning and Knowledge flows have drawn him into joining a doctoral research programme. Suman cherishes a goal to develop himself as a trained scholar in Business and Management discipline and wishes to contribute to the body of academic research through publications and provide thought leadership through teaching / collaborative working with the policy makers and implementers. He strongly believes that his doctoral programme would help him to realize his goals by combining his professional experience with the rigour and discipline of the academic research.


Masters in Knowledge Management (NTU Singapore)

Research themes & scholarly interests

Technology and social innovation in a digital economy landscape, Telehealthcare, Collaboration and Knowledge Management

Current/recent projects

Current Project Tile:

Strategic Modelling of Telehealthcare Systems as a means of Integrating Health and Social care


Within the context of the  Information Management and Technology (IM&T) strategy (DOH, 2012) of the UK National Health Service (NHS), and the recent Care Act (Gov UK, 2014), a strategic agenda is being driven to develop innovative models of integrated health and social care services. This will require very rapid transformational change, innovative ‘out of the box’ thinking, new forms of professional collaboration and interdisciplinary working, and an emphasis on empowering local regional stakeholders in the design of new systems of wellbeing and care. These ‘step changes’ will require new and more innovative technologies such as tele-health and telecare (telehealthcare). An overarching aim is to increase citizen wellbeing whilst providing more effective levels of care in the community as opposed to over-use of increasingly pressured secondary care hospital services. This work will build on the existing work of the NBS Digital Economy research group (Wainwright & Small, 2014; Waring, 2015; Wainwright & Shaw, 2011; Waring & Wainwright, 2002; Waring & Alexander, 2015).

The aim of this project is to develop a strategic modelling framework for telehealthcare innovations within the context of the government (£3.8 bn) Better Care Fund, operating at a local authority level and specifically within the interstices of integrated health and social care partnership working. It aims to contribute to the healthcare information systems and sociotechnical literature as well as develop new theory and inform the practice of health and social care professionals, Information Technology vendors and management consultants. 

Key Publications

Knowledge dilemmas within organizations: Resolutions from game theory. Article published in “Knowledge- Based Systems”, a journal from Elsevier Publishing (March 2013). Publication URL:

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